The Sentry Shield Experience
Remote Management and Monitoring
- Safeguard your small to mid-sized business with Sentry Shield
- Gain valuable insights through our monitoring and management of your IT infrastructure, ensuring uninterrupted operations.
- Proactive detection and response methods to fortify your systems against potential threats.
Network Monitoring
- Through comprehensive network monitoring, reduce onboarding times from hours down to minutes.
- Constant monitoring ensures rouge devices stay off your network, safeguarding senstive data.
Cloud Services
- Our Cloud Services provide a reliable and scalable solution for your business needs. We offer cloud migration, secure data storage, and cloud-based software solutions to help your business operate more efficiently and effectively.
Patch Management
- Keep your business systems secure and updated effortlessly using Sentry Shield's Patch Management.
- Automated patch deployment for enhanced security and reliability.
- Minimise vulnerabilities to keep your operations running smoothly.
Helpdesk and Support
- Through our simple ticketing interface, users can log issues, and recieve quick and efficient resolutions to keep business flowing the way it should.
Why consider a Managed Service Provider?
How do we compare?
Choosing between an in-house IT setup and opting for a Managed Service Provider is a pivotal decision with major implications for your business operations and budget. Each option comes with its distinct advantages and challenges, and determining the most suitable path involves considering factors such as the size of your company, industry, specific needs, and long-term objectives. This article aims to explore the fundamental distinctions between in-house and MSP solutions, offering valuable insights to guide you in making a well-informed decision that aligns seamlessly with your business goals.
Our comprehensive support covers every aspect of IT, allowing you to focus on achieving your business goals. Contact our knowledgeable team today to discover how we can tailor our services to meet the unique demands of your company. Your success is our priority.
At Sentry Shield, the decision to opt for an in-house IT setup or leverage the expertise of a Managed Service Provider (MSP) is a crucial consideration for businesses seeking effective IT management. The responsibilities of IT professionals encompass a range of functions integral to daily operations, and MSPs, such as Sentry Shield, can play a transformative role. This spans from addressing routine technical support issues to contributing strategic insights for IT planning.
Businesses often grapple with the choice between maintaining internal IT control, allowing for a focus on growth areas, and the potential cost and resource efficiency offered by outsourcing to MSPs. Sentry Shield understands the importance of a clear understanding of business requirements, careful evaluation of each approach's pros and cons, and consideration of factors such as the nature of needs and long-term objectives.
For companies weighing the decision to build an in-house IT department or outsource to an MSP, it's crucial to assess fundamental questions:
- Are regular investments in IT certifications and training proving burdensome?
- Is the current IT setup falling short of delivering desired results?
- Are adaptable and on-demand support services necessary?
- Is expertise not readily available in-house?
- Is there a concern with productivity levels?
- Is employee turnover a recurring issue?
- Are cost-cutting measures in IT management a priority?
If the answer to most of these questions is affirmative, outsourcing IT needs to an MSP like Sentry Shield emerges as a strategic decision. Contact us today for a tailored approach that aligns with your business objectives and ensures efficient IT management.
The Advantages of MSP Over In-House
In this section, we delve into the key distinctions between collaborating with a managed service provider like Sentry Shield and managing an in-house IT team, offering new insights to help make an informed decision based on your company's unique needs.
Comparing Costs: In-House vs. MSP
Building and maintaining an in-house IT department can incur substantial costs, including salaries, superannuation, rent, supplies, and more. These expenses extend to hidden costs such as employee turnover and inefficient IT support. Alternatively, partnering with an MSP eliminates the need for salaries, office space, and various overheads. Sentry Shield, as your MSP, takes care of all your IT needs for a fixed monthly fee, proving to be a more economical choice over the long term.
In-Depth Knowledge and Professional Expertise
In-house IT teams often specialize in specific technology areas, limiting their capacity to address all IT challenges comprehensively. Sentry Shield's MSP model provides access to a diverse team of IT professionals, ensuring prompt and efficient solutions to a wide range of IT issues. This approach not only saves time and money but also streamlines technology-related decision-making processes.
Fast Response Time
In-house IT teams, juggling multiple tasks simultaneously, may face challenges in providing immediate responses to every IT issue. This can result in slower response times, hindering business processes. Sentry Shield, as an efficiently managed service provider, guarantees prompt, round-the-clock service, ensuring uninterrupted support for your business.
IT Staff Shortage
Hiring, training, and retaining skilled IT professionals can be a daunting task, especially considering the increasing global demand for such talent. Sentry Shield's MSP approach alleviates concerns about finding and retaining in-house IT personnel, allowing businesses to focus entirely on their core operations
Flexibility
MSPs like Sentry Shield offer businesses the flexibility to scale up or down based on project or operational needs. This adaptability, allowing you to choose specific services and systems as needed, sets MSPs apart from in-house IT departments, where changing decisions after purchasing IT resources is often challenging.
Comparing In-House and Managed Service Providers (MSP)
Managing IT needs involves complex decisions between in-house solutions and MSP partnerships. Below, we outline the key pros and cons of each approach to assist you in making an informed choice:
In-House IT
Pros:
Control: Full control over IT staff and resources.
Customisation: Tailoring solutions to specific business needs.
Immediate Access: On-site team available for immediate support.
Cons:
Cost: Higher upfront salary costs, super payments, leave entitlements and other ongoing expenses.
Resource Intensive: Recruitment, training, and management of IT staff.
Limited Expertise: May lack diverse expertise across various IT domains.
Managed Service Provider:
Pros:
Cost-Effective: More affordable with predictable monthly fees.
Expertise: Access to a wide range of IT specialists and technologies.
Scalability: Easily scale services based on business needs.
Availability: Leveraging remote solutions, allows for support outside of business hours.
Cons:
Less Control: Limited direct control over the outsourced team.
Dependence on Provider: Success tied to emsuring a quality MSP that is reliable, stress free to work with, and exceeds in delivering ykur IT requirements.
Understanding these distinct advantages and challenges aids in aligning your decision with your business's goals, budget, and specific requirements. Whether prioritising control and customisation or seeking cost-effectiveness and expertise, the choice between in-house or MSP will shape your IT strategy and impact your overall success.
Why You Need Expert IT Support:
To run a successful business, staying equipped with cutting-edge technology is imperative. While obtaining the latest technology is a crucial step, it requires well-trained subject matter experts to troubleshoot issues, maintain and monitor systems, update software, and ensures smooth business operations. Sentry Shield emphasises the significance of investing in technology management and offers expert IT support services to elevate your business.
Hiring an MSP Can Significantly Improve Your IT Landscape:
Unlock the full potential of your business by entrusting your IT needs to Sentry Shield, a leading managed services provider in Brisbane, Queensland. Our adaptable and customised solutions come without the option of 12 or 24 month contracts, saving you both time and money. With comprehensive support covering every aspect of IT, Sentry Shield allows you to focus on achieving your business goals. Contact our knowledgeable team today to discover how we can tailor our services to meet the unique demands of your company. Your success is our priority.
Our Pricing Model
At Sentry Shield we employ an all-inclusive tiered pricing model. Our research has shown numerous benefits for our clients, as an all inclusive model that incorporates a flat, fixed monthly fee that covers a wide range of IT services and support simplfies billing compared to ad-hoc and complex per product billing cycles.
This model simplifies billing, enhances transparency and provide clients with predictable costs for their IT management needs. Here's an explanation of key aspects of why we have chosen an all-inclusive pricing model:
Fixed Monthly Fee:
Clients pay a consistent, predetermined monthly fee, promoting budget predictability.
Comprehensive Service Coverage:
The fee encompasses a broad spectrum of IT services based on the tier chosen, allowing for various sizes and scalibility for our clients.
Scalability:
The model often allows for scalability, enabling clients to adjust their services based on evolving business needs, such as changes in workforce size or technology requirements.
Predictable Costs:
Clients benefit from predictable and transparent costs, eliminating unexpected expenses associated with hourly billing or ad-hoc service charges.
Proactive Maintenance and Security:
We take a proactive approach to IT maintenance and security, utilising real-time monitoring that leverages AI and machine learning to prevent potential issues before they impact our client's operations.
24/7 Monitoring:
Here at Sentry Shield, we continuously monitors our client's IT environment, providing efficent and rapid identification of issues.
Contact Us
Hours
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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